Jewellery Care Guide

At BLANCANEZA, our jewellery is carefully crafted using genuine 925 sterling silver and finished with a layer of white gold or rhodium plating to enhance its appearance and provide additional surface protection. Each stone is meticulously handset using traditional fine jewellery techniques for beauty and secure everyday wear.

Our jewellery is designed for careful everyday wear when handled responsibly and maintained in accordance with the care instructions below. With proper care and routine maintenance, your jewellery is designed to maintain its beauty and brilliance for years.

Sterling silver is a genuine precious metal that naturally evolves over time. Exposure to air, moisture, humidity, skin chemistry, perfumes, lotions, and environmental conditions may gradually affect its surface. Likewise, the protective white gold or rhodium plating will naturally wear with regular use.

These natural characteristics may include:

  • Tarnishing or oxidation

  • Gradual darkening of sterling silver

  • Normal wear of the white gold or rhodium plating

  • Minor surface scratches from everyday use

These are normal characteristics of sterling silver and plated jewellery and do not indicate a manufacturing defect.

To help maintain your jewellery, every order includes a complimentary silver polishing cloth and care guidance.

Jewellery Care Instructions

Following these care recommendations will help preserve the appearance, brilliance, and longevity of your jewellery.

Store Safely

Store your jewellery in its original packaging, a soft pouch, or a separate jewellery compartment to minimise scratches and reduce exposure to air and moisture.

Polish Regularly

Use the complimentary silver polishing cloth included with your order to gently clean your jewellery and restore its shine.

Routine polishing is considered normal maintenance for sterling silver jewellery and helps minimise the appearance of natural tarnishing. The need for occasional polishing does not indicate a product defect.

Avoid Chemicals

Avoid direct contact with:

  • Perfumes

  • Lotions

  • Hairsprays

  • Cleaning products

  • Chlorine

  • Saltwater

  • Harsh chemicals

These substances may accelerate tarnishing, oxidation, plating wear, or surface deterioration.

Wear with Care

Remove your jewellery before:

  • Sleeping

  • Exercising

  • Swimming

  • Showering

  • Household cleaning

  • Heavy manual work

  • Any high-impact activity

Although our jewellery is designed for careful everyday wear, avoiding unnecessary impact and friction will help preserve both the metal and stone settings.

Daily Use

Occasional handwashing with mild soap is generally acceptable.

However, prolonged, frequent, or repeated exposure to water, moisture, humidity, or cleaning products should be avoided whenever possible, as these conditions may accelerate tarnishing and plating wear.

Prevent Impact

Avoid dropping your jewellery or allowing it to come into contact with hard surfaces.

Repeated impact, pressure, friction, or accidental knocks may:

  • Scratch the metal

  • Loosen stone settings

  • Damage prongs

  • Cause stone loss over time

Care for Delicate Pieces

Bracelets, necklaces, tennis jewellery, and fine chains require additional care due to their delicate construction.

To help preserve these pieces:

  • Handle clasps and closures gently.

  • Avoid pulling, twisting, or placing excessive force on chains or links.

  • Put your jewellery on last and remove it first to minimise snagging on clothing.

  • Avoid wearing delicate jewellery during activities where it may catch or become tangled.

  • Periodically inspect stone settings and prongs for any signs of movement or loosening.

If you notice that a stone appears loose or a setting has shifted, discontinue wearing the item and contact Blancaneza for guidance. Continuing to wear jewellery with a loose stone may increase the risk of stone loss.

Complimentary Silver Polishing Cloth

Every Blancaneza order includes a complimentary silver polishing cloth to assist with routine maintenance.

Regular polishing is a normal part of caring for sterling silver jewellery and helps restore shine while reducing the appearance of natural oxidation.

With appropriate care, responsible use, and routine maintenance, your BLANCANEZA jewellery is designed to preserve its beauty and brilliance for years.

Important Notice

Sterling silver and plated jewellery naturally evolve over time.

Tarnishing, oxidation, gradual plating wear, and minor surface marks are normal characteristics of the material and occur through everyday use and environmental exposure. These changes do not indicate a manufacturing defect.

Similarly, all stone settings experience natural wear over time. Regular inspection and responsible care help maintain the security of your stones and prolong the life of your jewellery.

By following the care recommendations provided, you can help keep your BLANCANEZA jewellery looking beautiful for years to come.

If you have any questions or concerns, feel free to reach out to us at: